SALTO WECOSYSTEM drives its global growth with the implementation of Salesforce CRM

SALTO WECOSYSTEM is a global leader in the development of innovative technology for identity and access management. Composed of a team of more than 1,700 professionals, of which more than 350 belong to the area of innovation, technology, and development, the company has an international presence in more than 40 countries.

For a company of this magnitude, technology is essential to be able to monitor the business in real-time and establish business conversations around the platforms that make up its digital ecosystem.

Through its brands Salto, Gantner, and Vintia, its mission is to facilitate access to places, experiences, and opportunities for a greater number of people, thus contributing to a more sustainable and interconnected future.

Why Salesforce?

SALTO WECOSYSTEM was looking for a scalable platform and robust that offered a comprehensive view of the relationship with their customers and that could grow alongside them.

Salesforce not only met these expectations, but also offered much more, becoming the platform that best suited their business needs. It allows them to efficiently and centrally manage both commercial activity and all interactions with their global customers. Additionally, its flexibility to integrate with other platforms, whether proprietary or third-party, was another key aspect that led SALTO WECOSYSTEM to choose Salesforce.

Salesforce has become the strategic pillar of the digital ecosystem of SALTO WECOSYSTEM.

Why SEIDOR?

SEIDOR is a technology consulting firm that offers a comprehensive portfolio of solutions and services in innovation, customer experience, ERP, analytics, employee experience, cloud, workplace, and cybersecurity. With a turnover of 858 million euros in the 2023 fiscal year and a workforce of over 9,000 highly qualified professionals, SEIDOR has a direct presence in 45 countries across Europe, Latin America, the United States, the Middle East, Africa, and Asia. The consulting firm is a partner of the main technology leaders.

Benefits

The implementation of Salesforce has allowed the company to gain a comprehensive and unified view of the customer and its business processes. Additionally, they have managed to work with a centralized database that coherently integrates information on prospects, customers, leads, partners, and stakeholders. All of this has significantly improved the visibility of the sales pipeline on a global level and enhanced the organization's ability to provide a quick response and customer service. As a result, commercial management has been optimized in all aspects, from lead management to customer service.